Next Generation Service uses device data and the knowledge of your service team together on a common platform.
bringing step function improvements in technician productivity, customeruptime and predictability.
uses an iterative approach to tune your field operation in collaboration with your customer … and it keeps improving all the time.
Delivers a class leading customer experience at optimised cost for your customers
moving your business ahead in the commoditised world of Services
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Operations Management
Having sound and robust operations processes and the right calibre of people and systems is at the heart of a great Technical Service. We have the experience to guide you in creating the finest structures and teams for your business
Service Improvement
When your processes are not delivering the outcomes you and your customers need, we can offer our experienced, structured approach to getting your service back on track
About Us
Every member of Technical Service Consulting
is an experienced professional who brings both senior operational and strategic experiences, gained in managing at all levels and disciplines in Technical Service We work together as team to make sure that your business and teams have the skill required to deliver the service youre promising to your customers.